Your information privacy is our responsibility
This policy provides a full description of how your personal information is collected, stored, and used on the 6kdb platform. We treat your privacy with the highest regard.
Introduction & Overview
This Privacy Policy ("Policy") describes our practices for collecting, using, storing, and protecting the personal information of users of 6kdb's website, services, and platform. This Policy has been prepared in accordance with the laws of Bangladesh and international data protection standards.
By using the 6kdb website or registering for our services, you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform.
We believe that every user's information is their own asset. 6kdb's goal is to manage your data with complete transparency and to give you control over your information at any time. Your information will not be used for any purpose beyond what is described in this Policy.
Information We Collect
6kdb collects various types of information to provide its services. The categories of information collected are explained in detail below:
2.1 Information You Provide Directly
When you create an account or use services on 6kdb, the information you voluntarily provide includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address (where applicable)
- Government-issued document details for identity verification
- Payment-related information (bKash, Nagad, or Rocket account numbers)
- Information provided when contacting customer support
2.2 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device identifier information
- Browser type, operating system, and technical details of your device
- Date, time, and duration of website visits
- Pages visited and links clicked
- Gaming activity and transaction history
- Information obtained from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from third-party sources, such as identity verification agencies, fraud prevention service providers, and payment processors. This information is used to ensure the security and legitimacy of our services.
Purpose of Information Use
6kdb uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
Your information is used to create, verify, and manage your account.
Your information is used to securely complete financial transactions, including deposits and withdrawals.
Your information is analysed to protect your account and detect unauthorised activity.
Your information is used to resolve your issues and provide assistance.
Your information is used to analyse user experience and further improve the platform.
Necessary information is retained to comply with applicable laws and regulations.
Your information will not be used for any purpose beyond those listed above. If there is a need to use your information for a new purpose, this Policy will be updated and you will be notified.
Data Storage & Protection
4.1 Security Measures
6kdb applies industry-standard technical and administrative measures to protect your personal information. Our key security measures are:
- SSL/TLS Encryption: All data transferred between your browser and our servers is protected by 256-bit SSL encryption.
- Encrypted Databases: Stored information is held in encrypted databases where unauthorised access is not possible.
- Two-Factor Authentication: An additional verification layer is available when logging into your account.
- Regular Security Audits: Our systems undergo regular security testing and any vulnerabilities are addressed promptly.
- Staff Training: Our team members receive regular training on data protection.
4.2 Data Retention Period
Your information will be retained only for as long as it is necessary. In general:
- Information for active accounts is retained for the duration the account remains active.
- Even after an account is closed, certain information may need to be retained for a period to fulfil legal obligations.
- Transaction records are kept for the period required under financial regulations.
- Customer support communication records are retained for a limited period for quality improvement purposes.
4.3 Response to a Data Breach
Should an unexpected data breach occur, 6kdb will take the necessary steps promptly, and if there is a possibility that your information has been compromised, you will be notified in a timely manner.
Cookies & Tracking Technologies
6kdb uses cookies and similar technologies to improve the experience of website users and to ensure the functionality of the platform.
5.1 Types of Cookies
- Essential Cookies: These are essential for the basic operation of the website. They are used to maintain login sessions, carry out security checks, and process payments. They cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language selection and customised settings.
- Analytical Cookies: Collect information about website usage to help improve our services. This information is generally collected anonymously.
5.2 Cookie Controls
You can control or reject cookies through your browser settings. Please note, however, that disabling essential cookies may disrupt some key functions of the website.
Disclosure of Information to Third Parties
6kdb does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:
6.1 Service Partners
Necessary information may be shared with trusted organisations that carry out specific functions on our behalf. These include:
- Payment processing service providers (services such as bKash, Nagad, and Rocket)
- Identity verification service providers
- Data hosting and cloud service providers
- Fraud prevention and cybersecurity service providers
- Customer support service providers
These partners may use the information only for the specified purpose, and we have strict confidentiality agreements in place with them.
6.2 Legal Requirements
We may be required to disclose information in response to a court order, government directive, or applicable law. Even in such circumstances, we will disclose only the information that is legally required.
6.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases.
Your Data Rights
As a user of the 6kdb platform, you have the following rights over your own information:
- Access: You have the right to know what information we hold about you. You may request a copy of your information at any time.
- Right to Rectification: If the information we hold about you is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
- Right to Object to Processing: You have the right to object at any time to your information being used for marketing purposes.
- Portability: You have the right to receive your information in a common, machine-readable format.
- Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
To exercise these rights, please contact our support team. We will process your request within a reasonable time.
Protection of Minors
6kdb's services are intended for persons aged 21 and over only. We do not intentionally collect any personal information from persons under the age of 21.
Through the age verification process at account registration, we endeavour to confirm that users meet the minimum age requirement. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If you believe that a minor is using our platform, please notify our support team.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Our live chat service is available seven days a week, twenty-four hours a day.
[email protected] — support is available in Bengali and English.
We are committed to taking any privacy-related complaints seriously and resolving them as promptly as possible.
Policy Updates: This Privacy Policy may change from time to time. In the event of significant changes, we will notify you via your registered email or through a platform notification. It is advisable to visit this page regularly to stay up to date.