❓ Frequently Asked Questions
6kdb FAQ — Answers to All Your Questions
From deposits to bonus terms, cricket betting to account verification — find detailed answers to all the important questions about 6kdb here.
After joining 6kdb, many players naturally have questions — how to deposit money, how bonus terms work, or where to get help when something goes wrong. On this page we have organised answers to more than twenty questions across five main topics, so your gaming experience stays smooth and uninterrupted. If you can't find what you're looking for, our 24/7 support team is always ready.
How to Make a Deposit
Depositing at 6kdb via bKash is straightforward. After logging in, go to the deposit option and select bKash. Enter the amount — minimum ৳200 — then send money via bKash to the payment number shown in your 6kdb account. Once you submit the transaction ID, your account balance is usually updated within a few minutes.
6kdb currently supports three mobile wallet methods: bKash, Nagad and Rocket. Rocket is the mobile wallet service from Dutch-Bangla Bank. The minimum deposit amount is ৳200 for every method, and the process is fast and secure. You can get started as long as you have any one active mobile wallet.
In some cases, network delays can cause a slight lag before your balance updates. Wait five to ten minutes and refresh the page. If the issue persists, contact our live chat support with your transaction ID and deposit amount — our team is available 24/7 to help.
Absolutely. Depositing through Nagad is just as simple as with bKash. Select Nagad in the deposit option, confirm the amount, and send money via Nagad to the provided number. Once you submit the transaction reference number, your balance will update quickly. The minimum deposit is ৳200 across all methods.
6kdb does not charge any deposit fees of its own. However, your mobile wallet operator (bKash, Nagad, or Rocket) may apply their own service charges — this depends entirely on their own policies. Contact the relevant wallet operator for accurate charge information.
Cricket Betting
6kdb offers a range of popular cricket markets. You'll find markets such as Match Winner, Toss Winner, Method of First Wicket, Top Run Scorer, Total Runs Over/Under, and Total Boundaries in an innings. These markets are particularly popular during tournaments like BPL, IPL, and the T20 World Cup.
Yes. 6kdb offers accumulator or combo betting, where you can combine multiple matches or markets into a single bet. The odds for each selection are multiplied together to determine the final payout. Keep in mind that if any one selection loses, the entire accumulator loses — so plan carefully.
If a cricket match does not complete the scheduled overs due to rain, bad light, or another reason, and no official result is declared, the bet is generally treated as void and the full stake is returned to your account. Check our terms and conditions for detailed settlement rules.
Yes, 6kdb offers live in-play betting. Odds shift in real time as the match unfolds, and you can bet on various markets during play — such as runs in the next over, method of next wicket, or session winner. It adds another dimension to following a match.
Support Questions
6kdb's support service is open seven days a week, twenty-four hours a day (24/7). Whether it's the middle of the night or a public holiday, help is always available. So if you run into any issue while playing, don't hesitate to reach out.
There are two ways to get in touch. First, the site's live chat — the fastest way to get an immediate response. Second, email: [email protected] — use this if you want to write out a more detailed issue. Support is available in both Bengali and English on either channel.
To help the support team resolve your issue quickly, have a few details ready beforehand: your registered email or phone number, a brief description of the problem, your transaction ID or bet ID if applicable, and the approximate time the issue occurred (BST, UTC+6). Having this information on hand helps resolve issues faster.
6kdb's support team is able to assist in Bengali and English. With Bangladeshi players in mind, the support team is comfortable communicating in Bengali, so feel free to ask your questions directly in Bengali without any hesitation.
Account Verification
Rejections are usually due to poor image quality, unclear information, or a partially covered document. The support team will let you know the reason. Take a clear, complete photo based on that feedback and resubmit. Taking the photo in good lighting with the full document visible within the frame reduces the chance of rejection.
Account verification is done primarily to protect you. It ensures that only the genuine account owner can withdraw funds, and that no unauthorized person can access your balance. It also helps maintain overall platform security and fair play.
A matching name is mandatory because 6kdb only sends funds to a mobile wallet whose name matches the name registered on the account. This eliminates the risk of money being sent to the wrong person and helps prevent fraudulent activity. That is why you should use your real name when registering.
Yes. 6kdb uses SSL encryption to keep all your personal information and documents secure. Submitted information is used only for verification purposes and is not shared with third parties. You can find more details in our privacy policy.
A Bangladesh government-issued National Identity Card (NID) is generally the most widely accepted document. A valid passport or driving licence may also be accepted. The document must not be expired, and the photo and name must be clearly visible.
Bonus Terms
In most cases, once a bonus is activated and betting has begun, the option to cancel it becomes limited. If you want to cancel before fully engaging with the bonus, contact the support team. Cancelling a bonus may result in the bonus amount and any winnings earned from that bonus being removed.
Slots games generally contribute the most toward meeting the wagering requirement. However, contribution rates vary by game — some games, such as live casino table games, may contribute only partially. Check the terms of the specific offer before claiming, or speak with support, as the rules can differ slightly for each offer.
6kdb's welcome bonus wagering requirement is 25 times, and it is calculated on the bonus amount only — not on the deposit. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus; the wagering will then be ৳1,500 × 25 = ৳37,500 — once you place that amount in bets, you can withdraw the winnings from the bonus.
To receive the welcome bonus, first create an account at 6kdb and make your first deposit. The bonus is a 150% first deposit bonus, up to a maximum of ৳10,000. Example: deposit ৳1,000 and you will get a ৳1,500 bonus, making your total balance ৳2,500. If you deposit ৳14,000 or more, you will receive the maximum ৳10,000 bonus and your total balance will be ৳24,000.
Yes, every bonus offer has an expiry date. If the wagering requirement is not met within the set time, the bonus amount and any winnings earned from that bonus may be forfeited. It is worth reading the expiry terms carefully before claiming a bonus. Full details are on our terms and conditions page.
Is your question not here?
If you could not find the answer to your question in the list above, don't worry — our support team is with you 24/7. Get an instant response via live chat or write to us in detail by email: [email protected]. Talk to us in Bengali or English, whichever you are comfortable with.
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